Every ecommerce store might face an issue when some goods, especially those that are the most popular among online shoppers, run out of stock. In the situation of high competition between web stores and a variety of products sold online, customers are less likely to come back to a store if the desired product is out of stock. If you want to avoid losing your potential clients, we recommend you to install a tool developed by MageDelight for Magento 2 stores – the Out of Stock Notification extension. The module adds functionality that allows customers to subscribe to email alerts, informing them when a particular product gets back in stock. This way, you will increase customer satisfaction from shopping on your store and add incentives to buy your products.
Below, we look closer at the features of the MageDelight back in stock alert Magento 2 module and explore both its backend and frontend functionality.
- Back in stock alert subscription from category and product pages;
- Availability of stock notifications for both logged in and guest users;
- Management of out of stock subscriptions from the customer account area;
- Customer group-specific subscriptions;
- Separate grid for tracking all stock subscriptions in the backend;
- Low in stock notifications sent to admin users;
- Admin notifications on new subscriptions;
- Option to add GDPR consent checkbox to out of stock subscriptions.
The MageDelight Out of Stock Notification extension improves customers’ experience by allowing them to subscribe to back in stock alerts for an unlimited number of products. The subscriptions are available on both product listing and product description pages. The ability to subscribe to stock notifications right from the catalog page saves your storefront visitors’ time on performing the action. Besides, you can show a subscription pop-up box, allowing guest users to enter their email address and quickly subscribe to back in stock alerts.
Online shoppers can also subscribe to the out of stock alerts right from a product page. The option is available for both registered customers and guest visitors. Since the Magento 2 module doesn’t require guests to create an account for receiving stock alerts, you motivate not registered users to subscribe and get a chance to extend your customer base. Also, note that it is possible to select customer groups for whom out of stock subscriptions will be accessible.
Another improvement to the user experience on the frontend is the ability for customers to manage subscriptions from their accounts. The out of stock notifications Magento 2 module adds a separate tab to the My Account page, where customers can access all their subscriptions to stock alerts and modify the list by removing unnecessary items.
As for the backend management of stock subscriptions, admin users get access to a separate grid where they can view details of all customer subscriptions to out of stock notifications. The grid helps store managers easily track all subscribers and understand which products get more attention. Thus, you can manage your inventory more efficiently by restocking the most popular items first and meet your customers’ demands more easily.
It is also necessary to mention that the MageDelight back in stock alert Magento 2 module lets you enable admin notifications on new customer subscriptions. Besides, you can notify your store admins when a product’s stock gets lower than a specified quantity.
Now, let’s see in more detail how the Out of Stock Notification module’s features can be configured from the Magento admin.
First, let’s have a look at the grid that gathers all existing out-of-stock subscriptions. The All Subscriber grid consists of the following columns:
- Customer Notified Date;
- Customer Last Name;
- Customer First Name;
- ID (of an alert);
- Product Id;
- Product Name;
- Product SKU;
- Customer Subscribed Date;
- Customer Email Name;
- Status (Enabled/Disabled).
The grid allows applying filters to all the columns, sort them, and export data into a CVS or Excel file.
Another grid in the MageDelight out of stock notifications Magento 2 module’s backend shows the history of all subscribers to stock alerts. If a subscription expires, it will be displayed in this grid.
Besides, the Out of Stock Notification Magento 2 extension by MageDelight generates a report on the product-wise subscriptions. The relevant screen allows applying the filter to display results for a particular period (per day, month, or year). You can export the report data in the CSV or Excel XML format.
Another report available with the MageDelight price alert Magento 2 module shows statistics on the customer-wise subscriptions. It has the same functionality and export possibilities as the product report.
As for the general settings of MageDelight Out of Stock Notification for Magento 2, they are divided into 7 sections: General Configuration, Product Details Page Configuration, Category Page Configuration, Email Configuration for Customer and Admin User, Admin Notification, GDPR Consent, and CRON Setting.
In the first section, you can enable/disable the module’s functionality and select customer groups which will be able to subscribe to out-of-stock alerts. Here, you also decide whether to display product images in the customers’ subscription lists, use the “Save and fill email in cookie” function, as well as limit sending notifications based on the quantity of products back in stock.
In the following section with settings, you can enable out of stock subscriptions on product pages. Next, you specify the text displayed on the subscription button for logged in customers and guest visitors separately, as well as the subscription label (for guests) and textbox placeholder.
In Category Page Configuration, you disable/enable subscription to notifications on category pages. Here, you also enter text for subscription link, label, textbox placeholder, and button.
Next, you can select an email address and template for notifications sent to customers, specify an address for sending email copy, and enter a custom text shown to customers on a successful subscription. Here, you also specify email addresses for sending notifications on customer subscriptions to admin and select an appropriate email template.
As for other admin notifications, the MageDelight Magento 2 module lets you send alerts when product stock gets low, as well as reports on new subscribers and new products. Here, you also set a value for the number of products in inventory, which will trigger low in stock notifications.
In the next section, you can enable the GDPR consent function for out of stock subscriptions and specify its text.
In the last settings tab, you can configure cron to define the frequency of sending low in stock alerts to admins and back in stock notifications to customers, as well as cron job start time.
Below, you can see how an out of stock alert subscription box appears to guest visitors on the product page:
As for the registered users, they will see the “Notify When Back In Stock” button that allows subscribing to alerts in one click from the product details page:
As for the back in stock subscriptions on the category page, the Out of Stock Notification Magento 2 extension adds an appropriate function that looks as shown below:
If a user is not logged in on your website, they will see a subscription pop-up window after clicking the “Notify on back in stock” link.
As for the My Account page, customers can view the list of their subscriptions under the Stock Subscriptions tab. Here, they can also remove subscriptions to specific items using the appropriate action.
The MageDelight Out of Stock Notification extension is a robust tool for implementing out of stock notifications on a Magento 2 store. The module has an intuitive user interface in the backend that will allow store admins to quickly set all necessary options and provide customers with the ability to subscribe to alerts about the most desired products. This way, you will improve the shopping experience and increase the loyalty of your customers. At the same time, store owners get insight into the data on customers’ preferences that can be used for planning the product stock. As for the price, you can get this Magento 2 Out of Stock Notification extension for $129.