CRM integration for Magento 2

Engage the audience and keep in close touch with your customers round-the-clock

Choosing Firebear as a Magento 2 and CRM integration provider, you get a solution specific to your business needs. While working out the most suitable logic for your database processing, Firebear team develops the fiercest tools for smooth data exchange and workflow automation for businesses of all sizes.

  • Upgrade communication channels
  • Disperse customer information between various departments
  • Influence customer response
  • Analyze your campaign performance
Tell us about your CRM

Why choose Firebear to connect your CRM

Complete data transfers

Firebear delivers top-notch Magento 2 and CRM integrations based on the logic of a Magento 2 market bestseller — Improved Import and Export. Enabling seamless synchronization, we implement on-premise, cloud, or hybrid customer and client relationship management tools into Magento 2 stores.

Full Magento 2 entity support gives our software the opportunity to rival any similar solution. Orders, customers, prices, CMS structures, and more can be processed via Improves Import and Export. Thus, we provide a huge operation boost for B2B-orientated stores while B2C components continue to serve its base purpose without fail. Thanks to the advanced mapping settings, all the transferred data is fully available for editing and customization.

Advanced synchronization

How is Firebear different from other Magento 2 and CRM integration providers, you ask? We open a variety of options to our clients. Our solutions lead in handling Magento 2 data in more than a single direction. In addition to working with all the entities presented in Magento 2, we support numerous import and export sources. Transferring data via REST and SOAP API, FTP/SFTP, direct URL, GoogleSheets, a standard file upload, GraphQL, WebHooks makes integration processes highly flexible. The exchange is possible with the most frequently used formats — JSON, CSV, XML, XLSX, ODS, ZIP & TAR — to retrieve and implement whole databases safely in the way most suitable to a particular case. Fast transfers independent of data size allow our team to meet the needs of all e-store owners.

Personalized approach

If you are looking for Magento 2 and CRM integration you know the value of high-quality services and full customer satisfaction. For you who upgrade your store with a CRM tools people are the cornerstone of the business growth. And the same applies to us.

We believe a business reflects its owner so our team is ready to transmit your ideas into a whole new platform with an innovative feature set. Custom development of all levels of complexity is our specialty. Whether it is a minor UX modification or an integration hub with one of a kind logic, we guarantee a professional realization of any idea in mind. Our primary goal is to make an unbeatable combo of human and enterprise relations that are easy to deal with and highly individualized to its user demands.

Multiple integrations

Firebear services do not stop with a project end. We’ve taken care to relieve you from managing data with a third-party intervention. Build-in settings for automatic and manual data updates, mapping presets for all the adjustable characteristics are aimed at delivering the most friendly user experience during the integration maintenance.

One more thing to add to our solution scalability is that you can enable multiple cross-platform integrations on its base. Arrange a flawless workflow by integrating Magento 2 with any ERP, PIM, dropshipping, or e-commerce platform. Or look through the list of our projects to find a tool for your business specifics.

We provide extensive Magento 2 and CRM integration services

Firebear has come up with numerous pieces of software highly-praised across the globe, during a decade of delivering services to the Magento community. The Improved Import and Export for Magento 2 has combined previously developed techniques into a single multipurpose functionality. We use the extension as the base for Magento 2 and CRM integrations and have gained a huge experience providing users with reliable open-source solutions by means of the software. Establishing an end-to-end bidirectional synchronization with a CRM of any type, we enhance Magento 2 based sites with powerful administration tools.

Implementation of CRM systems is extremely friendly with Magento 2 Improved Import and Export. With a workflow built upon job configuration and advancement in familiar UX practices, Firebear solutions bring IPaaS (Integration Platform as a Service) to another level of accessibility and transparency. While performing a simple import or export, you can run multiple cross-platform exchanges from one place. The extension settings do not require programming skills so all the integration routine — CRM, ERP, PIM, or other app suites, — can be handled within a few minutes.

We have acquired valuable expertise in dealing with any known or custom CRM, while successfully exploring the top CRM systems from Salesforce to Dynamics. If your choice is Hubspot you’ll get an extremely powerful marketing enhancer. Magento 2 and Zoho CRM integration is fully adaptable to your business size. SAP CRM will assist in establishing healthy customer care habits for your Magento 2 store team. Freshsales can become a cornerstone for smart lead management. Having implemented.Pipedrive CRM into a Magento 2 store, you boost all the sales activities. Bpm’online will take care of creating the most satisfactory customer journey within your enterprise. This examplary short list of the most popular CRM tools should not limit your prospects, Firebear is up to any specific integration.

Our team activity focuses on providing maximum workflow automation, conversion boost, improvements in lead management, sales regulation. If these are the goals, you set for a Magento and CRM integration, feel free to contact us and request a quote. We’ll make sure to help you with any project on the matter.

Our solutions meet no limitations

Due to the incredibly flexible connection process, Firebear software takes place within the best Magento 2 and CRM integrations for small and middle-sized businesses, and enterprises. Infinite possibilities held inside Improved Import and Export enable synchronization to work one way or bidirectionally, depending on user needs. Among other features, the extension introduces the diverse methods of data exchange. Deciding on real-time, event-based, or per request connection, you are able to transfer all types of B2B and B2C entities, MSI, no matter data size. Thus, you can arrange a complete customer view whin both Magento 2 and a CRM of your choice. To track customer activity you must learn to adapt. Our functionality offers seamless automatic data updates with cron scheduler or manual involvement to keep everything under personal control.

The sync source list presents a selection everyone finds satisfactory. REST and SOAP API, FTP/SFTP, GoogleSheets, URL, or a standard file upload deliver opportunities for the most comfortable connection establishment. With Magento 2 Improved Import and Export, there’s no need to convert your data into limited format options. Supporting JSON, CSV, XML, XLSX, ODS, ZIP & TAR, the software transfers all the known database structures without losses. To avoid data conflicts all the processed data can be modified with mappings, adjusting in a way to fit your platform architecture.

While Firebear Magento 2 and CRM integration solutions are comprehensive to the extent of no third-party involvement needed, specific requirements have to be addressed with custom development services. We create integration channels with unique logic based on a thorough system analysis. Thanks to the vast expertise in working with Magento 2, we are able to deliver fast and safe results for any project you contact us with.

If you aim for higher goals, there’s no way you haven’t thought about the business advancements. Firebear performs top-notch Magento 2 integrations with any ERP, PIM, accounting or marketing software, and others. By choosing us, you get an opportunity to boost your system performance, arrange a seamless workflow, increase automation in process management. Strive for exponential business growth? Let us know about your plans and we find the right set of tools specific to your goals.

We keep data intact

Everything related to customers comes first when we deal with Magento 2 and CRM integrations. And when we talk about e-commerce everything is truly connected to buyers, in one way or another. Following the specifics of the industry, we handle all the Magento 2 entities with proper care and provide them without data losses for a meticulous analysis with CRM tools.

  • Customers
  • Make your customer info available anytime and anywhere thanks to the Magento 2 and CRM integration. Transfer personal data and addresses, get to know your audience with the advanced CRM apps. Analyze every step or spark of interest for marketing purposes.

  • Customer groups
  • Tax classes, specific statuses, and other info on customer groups can be imported or exported to help you to manage customers with ease.

  • Companies
  • Companies as clients are hard to administrate due to the complex structures and lots of info for processing. With the Magento 2 and CRM integration, company management becomes a part of routine. Related credentials and addresses, company accounts are exchanged as fast as any other entity and transparent for dealing with.

  • Company roles
  • We save user authorization levels, permissions, and accesses and transfer them from Magento 2 to your CRM system and vice versa.

  • Quotes and negotiable quotes
  • To keep your business personalized and support your relationships with customers. Firebear moves individual discounts, open or completed order price discussions bidirectionally between Magento 2 and any CRM.

  • Requisition lists
  • With the Magento 2 and CRM integration, product references and the specific item quantity can be managed within both platforms.

  • Shared catalogs
  • Create custom pricing and content visibility for company members, provide exclusive customer service, and get access to the data from both your store and a CRM software.

  • Products
  • Synchronize full catalogs of unlimited sizes and we’ll make sure they are available for control with the Magento 2 and CRM accounts. Categories, quantity, specific attributes remain connected to the products.

  • Orders
  • Organize a comfortable order lifecycle. Manage statuses, credit memos, invoices, and shipping data both from Magento 2 and CRM to get a hold of everything that builds your revenue.

  • Prices
  • Stay flexible by assigning tier and special prices to products. Move them along with the whole price list to monitor purchases from any platform.

  • CMS blocks and pages
  • Extract or implement whole CMS pages or minor structures to provide your team with all the needed service info. Deliver impeccable customer service by keeping all the data accessible.

Get quote

Describe your CRM work-flow and we will help you integrate it with Magento 2