Aheadworks Help Desk Ultimate for Magento 2 and 1
Among all articles on Firebear, there are some posts related to various help desk services, as well as a review on Help Desk MX by Mirasvit. Below we shed light on its competitor – Aheadworks Help Desk Ultimate for Magento 2 and 1. This comprehensive system is designed to provide user-friendly customer tickets management. The agent workflow is organized to minimize the required time, and, due to ticket automation, it is possible to perform some routine tasks without admins. In addition to automation rules, there are email templates designed to simplify the interaction with clients. At the same time, the module is extremely customer-friendly, since it offers easy to create and manage tickets. Besides, the extension does not require any third-party storage. Continue Reading