Mirasvit’s Magento 2 Product Reviews Extension Explored
If you are looking for a perfect Magento 2 product reviews extension, you’ve come to the right place. Below, we explore Magento 2 Advanced Reviews by Mirasvit. It is a game-changing tool that enhances the product review section of your Magento store, making it more informative, structured, and trustworthy. This extension helps both store managers and customers, and below we explain what changes it brings into the game.
Continue reading, if you want to refine the product review process with such features as Pros and Cons, AI-powered summaries, filtering options, feedback to reviews, and numerous others – all aimed at improving user engagement and increasing conversions.
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Table of contents
What is Magento 2 Advanced Reviews Extension?
The main purpose of the Magento 2 Advanced Reviews extension is to boost the credibility of your online store by engaging your buyers. The module allows customers to leave detailed, structured reviews. It empowers shoppers to share their experiences in a more meaningful way, which not only helps potential buyers make informed decisions but also positively impacts SEO and sales. The improved review section provides opportunities absent not only in the default version of the platform but also in most rival Magento 2 product reviews extensions. Let’s see what key features the extension offers.
Key Features
The Magento 2 Product Reviews extension by Mirasvit introduces the following key elements to the product review routine:
- Structured Reviews with Pros and Cons: Your visitors can create reviews in a more user-friendly way with a set of structured fields. They can provide detailed feedback by adding the review, its summary, rating, pros and cons, and images/videos.
- AI-Powered Review Summaries: This feature automatically generates a concise summary of the latest reviews, saving time for customers who want a quick product overview.
- Review Sorting and Filtering: Shoppers can easily find the most useful or recent reviews by using sorting and filtering options, making the navigation through reviews faster and more intuitive.
- Highlighting Verified Customer Reviews: The extension emphasizes reviews from real buyers, adding a layer of credibility and trust to the feedback.
- Photo and Video Attachments: Customers can upload images or videos with their reviews, further enhancing the authenticity of the feedback and influencing potential buyers.
- “I Recommend” Flag: Reviewers can decisively express their opinions on the product. As a result, potential shoppers save time on reading and analyzing the entire review.
- Reviewer Location: The reviewer’s country is displayed to help potential buyers access the most relevant opinions for their region.
- Spam Protection: Store admins approve reviews, detecting possible spam content. If everything is okay, reviews can be published on the storefront.
- AI Autowrite: You can get a starting set of Magento 2 customer reviews with ChatGPT in one click.
- Review Reminder: Send automated review reminders to encourage your shoppers to leave feedback about their purchases.
- Reviewer’s Experience: A timestamp of how long the reviewer had the product before leaving their feedback indicated the reviewer’s experience with this product.
- Reviewer Also Purchased: The showcase of other products chosen by a reviewer prompts potential buyers to make additional purchases.
- Replies to Reviews: Turn the reviews section into a live communication platform where potential customers and reviewers can interact.
Essential Benefits
At first glance, the module might seem to complicate the product review process by adding numerous features. However, in practice, these enhancements are designed to significantly improve the customer experience while streamlining the review management process for admins. Here are the key benefits:
- SEO Boost: Fresh, user-generated content is crucial for improving your store’s search engine visibility. With Mirasvit’s Magento 2 Product Reviews Extension, the review process becomes enjoyable for your customers, resulting in more detailed and frequent reviews. This helps elevate your store’s rankings in search results.
- Increased Sales and Conversion Rates: How often do you check reviews when shopping online? Likely, the answer is always. Positive reviews from verified buyers can influence hesitant shoppers to make a purchase. Mirasvit’s extension provides structured, transparent feedback that builds trust with potential customers and increases conversions.
- Enhanced User Engagement: Features like AI-generated summaries and filters help customers quickly understand a product’s value. The module enhances the review process with more interactive elements, encouraging a higher volume of customer feedback.
- Authority Through Verified Feedback: Highlighting reviews from real, verified customers establishes credibility and builds trust. Mirasvit’s Advanced Reviews extension helps you gather an abundance of authentic feedback, making shoppers feel more confident in their purchasing decisions.
Backend Configuration
The Magento 2 Advanced Reviews Extension is easy to install and configure. From the backend, store admins can manage customer reviews, set up automatic review reminders, and approve feedback before it goes live. AI-powered summaries are generated automatically, and admins can customize the review form fields to fit their business needs.
Settings
The settings for the Advanced Reviews extension can be found by navigating to Stores > Configuration > Mirasvit Extensions > Advanced Reviews. These settings are categorized into the following sections:
The General Settings section covers the basic configuration of the extension:
- Enabled: This allows you to enable or disable the entire reviews functionality in your store. As a reviewer, this switch controls whether the product review system is active on the webstore.
- Allow Guests to Write Reviews: You can decide whether non-registered users (guests) can submit reviews. Enabling this option can encourage more reviews from casual visitors, though you might lose some credibility compared to reviews from registered users.
- Default Sort by: This setting lets you choose the default sorting order for reviews, such as most recent or highest-rated first. As a reviewer, this affects how potential buyers view reviews, ensuring the most relevant ones are easily seen.
- Display Pros/Cons: You can enable or disable the Pros and Cons fields in reviews. This structured format helps customers quickly grasp a product’s strengths and weaknesses, enhancing the overall review experience.
- Display Reviewer Location: If enabled, this adds the location of the reviewer to the review. This can add credibility by showing where the review originated, giving more context for global or regional product appeal.
- Display “Verified Buyer” Labels: This adds a “Verified Buyer” label to reviews from customers who have actually purchased the product. As a reviewer, this makes it clear to readers which reviews are from genuine buyers, helping them trust the feedback more.
- Display Purchased Product Info: For configurable products, this setting allows additional details about the purchased product to be displayed in the review, such as color or size. This is particularly useful for products with multiple variations.
- Order Statuses: This setting defines which order statuses qualify a customer as a “Verified Buyer.” For instance, only completed orders might count. Reviewers whose orders haven’t been finalized might not have their reviews marked as verified.
The Review Media section controls settings related to media attachments:
- Enable Attaching Photos to Reviews: Allows reviewers to upload images along with their reviews, making the feedback more authentic and visually compelling. Photos from real customers add credibility and help other shoppers make informed decisions.
- Display Review Photos Gallery: This shows a gallery of all attached photos within the review section. As a reviewer, this lets you see images from various customers in one place, enhancing the shopping experience.
- Maximum Number of Photos per Review: Limits how many photos a reviewer can upload. The limit ranges from 1 to 20 images, with a default of 5. Allowing multiple images ensures that customers can provide detailed visual feedback while keeping things manageable.
The AI Features section lets you configure the AI-powered functionalities that enhance the review process:
- API Key: To enable AI-driven features, you need an OpenAI API key. This is essential for generating AI summaries and other advanced functionalities. If you’re using the AI tools, make sure to set up your API account.
- Enable Review Aggregation: When this is activated, the extension generates a summarized review based on the last 10 reviews for a product. As a reviewer, this feature allows customers to quickly read a concise, AI-generated summary without going through all the reviews.
- Add Info Hint to Review Summary Title: This option adds an info icon near the AI-generated summary, notifying users that the review has been created using AI. This transparency helps customers understand where the summary came from.
- Autowrite Review: Enables the ability to use OpenAI to generate a product review automatically when creating reviews from the admin panel. This is especially useful for admins who want to create initial review content for new products or fill in review gaps.
The Notification section allows you to keep your administrators up-to-date on new product reviews:
- Enable Admin Notifications: When enabled, this feature adds a system notification in the admin panel, showing the number of pending reviews. This ensures that admins are always aware of reviews that need approval or attention.
- Enable Email Notifications About New Reviews: This option activates email alerts for admins whenever a new product review is submitted. It helps ensure that reviews are reviewed and addressed promptly, keeping the feedback process efficient.
Reviews
On the Reviews page, you can view all product reviews, along with key details such as the creation date, status, review title, reviewer’s nickname, the actual review content, and the associated product. This page also allows you to create a new review directly from the admin panel by clicking the New Review button and filling in the required fields.
For each review, a detailed screen provides comprehensive information, including the product being reviewed, the author’s name, IP address, country, location, overall rating, status, reviewer’s nickname, review summary, full review, Pros and Cons, and any attached photos.
In the Comments section, you can view, edit, and manage comments linked to that review, ensuring a complete and interactive review management process.
Storefront Functionality Review
On the storefront, the extension delivers excellent performance. The reviews section features an AI-aggregated summary alongside the average rating, followed by customer-submitted photos.
You can then browse individual reviews, with a breakdown showing the number of 5-star, 4-star, 3-star, 2-star, and 1-star ratings. It also allows you to filter reviews by verified buyers or sort them by rating or publication date. Additionally, you can view or write comments below each review, fostering further interaction.
In addition, Mirasvit enhances the storefront by displaying recent customer review photos directly on the homepage, adding a visual element that builds trust and engagement.
The testimonials page provides a comprehensive view of all customer reviews, showcasing an overall average rating from every review submitted, creating a centralized hub for customer feedback.
What Other People Think About Magento 2 Advanced Reviews by Mirasvit
The Mirasvit Magento 2 Advanced Reviews Extension holds a 5-star rating based on three reviews. One customer appreciates the clean and intuitive frontend UI, as well as the continuous feature updates, stating that while some desired features are still in development, they are happy to wait for them. Another review highlights the extension’s functionality and constant improvement, calling it a crucial tool for Magento stores that helps speed up decision-making for users. The third reviewer praises the extension as a strong sales driver, particularly noting the automatic summary generation with pros and cons as a standout feature.
Final Words
Mirasvit’s Magento 2 Advanced Reviews Extension is a comprehensive solution for improving the quality and visibility of customer feedback on your store. With its advanced features, this extension is a valuable asset for any Magento store looking to boost customer trust and engagement.
Compared to Magento’s standard review system, Mirasvit’s extension offers advanced features like AI-powered summaries, customizable review forms, robust filtering options, review comments, and so on. These added functionalities make it easier for customers to leave detailed feedback and for potential buyers to find the most relevant reviews. The extension not only improves the quality of customer reviews but also helps store owners maintain a clean, spam-free review section.