Discovering Shopify Shop Chat: Your Ultimate Tutorial to Customer Help on Your Website
Since communication with customers is crucial for every business, it’s essential to choose tools that are easy to use and allow your shoppers to contact you effortlessly. Shopify excels in this area with its built-in Shop Chat feature, which you can activate without needing any third-party apps. The following article sheds light on the Shopify customer support chat, which is the best way for you and your customers to interact.
You will learn what Shopify Shop Chat is and how your customers can use it. After that, we explain how to manage your support chat visibility and teach you how to reply to customer messages using this handy instrument. Note that the platform offers a system of instant responses so that you can partly automate your client support. We also focus on this aspect below. Continue Reading