Among all articles on Firebear, there are some posts related to various help desk services, as well as a review on Help Desk MX by Mirasvit. Below we shed light on its competitor – Aheadworks Help Desk Ultimate for Magento 2 and 1. This comprehensive system is designed to provide user-friendly customer tickets management. The agent workflow is organized to minimize the required time, and, due to ticket automation, it is possible to perform some routine tasks without admins. In addition to automation rules, there are email templates designed to simplify the interaction with clients. At the same time, the module is extremely customer-friendly, since it offers easy to create and manage tickets. Besides, the extension does not require any third-party storage. Continue Reading
"Magento tips & tricks"
We have already gathered all the best RMA Magento 2 extensions here: The Best RMA Magento 2 Extensions. Appropriate Magento 1 modules can be found in this post: The Best RMA Magento Extensions. Today, it is time to explore Magento 2 RMA by Aheadworks – the extension that is mentioned in both digests. Below, we recollect its core features and describe the module’s backend and frontend functionality. If you want to master all RMA aspects within your store with the help of a single solution, you have come to the right place.
In this post, we’d like to draw your attention to the Mirasvit RMA extension. Although we’ve already described the most reliable RMA modules for both Magento 1 and Magento 2, and the Mirasvit’s solution is in both lists, we think it is necessary to create a separate overview to show how the tool works and looks from inside. So, if you are looking for a powerful tool designed to simplify your daily routine related to managing returns and exchanges of goods, you’ve come to the right place. Below, we explain why the Mirasvit RMA extension is a vital tool for merchants who look into creating strong relationships with customers and building loyalty to their brand. Continue Reading
Amasty has a considerable portfolio of Magento 2 modules, and, of course, there is a place for a Magento 2 search extension there. Meet the Advanced Search plugin – a tool that completely revamps the way the default Magento 2 search works. So, what are the Amasty’s benefits over the out-of-the-box solution? Below, we describe this Magento 2 advanced search extension in the closest details.
While waiting for the Magento 2 release, we hoped that the new platform version would contain a reliable blog by default, but it didn’t happen. Luckily, extension providers were ready to close the gap between our desires and what we actually got. Due to such extensions as Amasty Blog Pro, Magento 2 blogs became available and now can be easily added to any ecommerce storefront. Below, we shed light on how this exact Magento 2 blog works.
Unfortunately, default Magento 2 promotions have limited functionality. Therefore, such tools as Amasty Free Gift for Magento 2 and 1 (M1 Auto Add Promo Items) are popular among merchants. Using this solution, you will be able to bring a diversity of promotions to visitors and give them lots of reasons to become returning buyers. The Magento 2 free gift product extension makes customers more loyal since every purchase on your website can be associated with something positive and friendly – a free gift. At the same time, you get a perfect opportunity to clear your stocks from unpopular items. Below, we describe the Magento 2 gift module by Amasty in more detail.
The idea of making money with ecommerce business sounds enticing. When you sell your products online, you always get an opportunity to keep an eye on your business’ progress at all times. Before starting your ecommerce journey, it’s better to plan and structure your online store’s marketing strategy smartly to create a valuable impact on the visitors.
When it comes to sustaining online presence, while aspiring to increase sales, reliable hosting is one of the most ignored elements, which if given due consideration, forms the bedrock of your online store operations. Continue Reading
Creating related products manually is a very time-consuming procedure. Luckily, there are lots of third-party tools aimed at improving the default functionality of Magento. For instance, aheadWorks offers the Automatic Related Products extension and two less complicated modules: Who Viewed This Also Viewed and Who Bought This Also Bought. Today, we are going to tell you about another reliable tool – the Magento 2 Automatic Related Products extension by Amasty. Continue Reading
We have already mentioned that the default reporting system of Magento lacks lots of essential features. That’s why it is always better to replace it with a third-party solution, such as Advanced Reports by Amasty, aheadWorks, or Mirasvit. We have already reviewed the last two modules, so it’s time to shed light on the Amasty’s Magento 2 reports extension. Below, you can find a full description of its core features and an overview of report types.