There are a lot of ecommerce websites that regularly lose potential customers, because their visitors have questions but do not receive answers in real time. Luckily, it is possible to solve this problem by installing one of live chat Magento 2 extensions described in this post. With a reliable online chat system your customers will get an immediate access to information they are looking for as well as reduced waiting time, which is often much less than in a case of call support. It is also necessary to mention that live chats reduce average interaction costs.
Zopim Live Chat Magento 2 Extension
This is a great solution designed to improve your interaction with customers via a live chat. The Magento 2 extension helps to increase time your visitors spend on your ecommerce storefront, since they can get all necessary information about products they are looking for. Consequently, Zopim Live Chat essentially increase chances that you will turn an average visitor into a buyer.
In addition to interacting with visitors, you will be also able to monitor their activity and gather data with Zopim Live Chat Magento 2 extension. And note that the chat widget is fully customizable, so you can adjust it according to your ecommerce needs..
Besides, this Magento 2 live chat module is extremely easy to setup. You will spend about just one minute for the whole procedure of installation.
LiveChat – Live Chat Magento 2 Extension
LiveChat Magento 2 extension is another robust tool in our list that also enables you to communicate with visitors in real time on the Magento 2 store. Thus, you can help clients find what they are looking and increase their level of loyalty before they leave your website. Such an opportunity leads to the increase of conversion rate sales. The extension is reliable, secure, and widely used among Magento 1 merchants.