What if you need to transfer customer data to Magento 2? You can use the default import tool to do that. However, it doesn’t let you move all the prospect-related information to your database. For instance, it is impossible to migrate customer passwords from external systems. Attempts to address this problem have been made utilizing numerous approaches. Below, we describe two of them.
You will find out how to import passwords to Magento 2 from external systems by manually editing your data files. Alternatively, we describe how to import the existing customer data including passwords to your e-commerce website on the basis of the Improved Import & Export extension.
The problem is that the new platform version utilizes an updated algorithm for storing passwords. Hence, users claim that after migrating to Magento 2 from Magento 1, registered prospects have to re-enter their passwords on a new website.