One of the ways to improve the management of various business processes on an ecommerce site is connecting it to an ERP system. A robust enterprise resource planning solution enables merchants to integrate multiple data flows related to the order and customer relationship management, accounting, supply chain, inventory, warehousing, and manufacturing and get a comprehensive view of their business performance. One of such solutions is offered by Microsoft – Dynamics 365 Business Central. Business Central is a modern and updated version of MS Dynamics NAV that equips ecommerce store owners with an extensive set of tools allowing them to combine various business aspects that cover products, operations, and clients in one integrated system.
If you are running your store on Magento 2, you can integrate it with Microsoft Dynamics 365 Business Central using the default tools of the platform. However, to extend the standard synchronization functionality and automate data flows, we recommend you to use one of the connectors available on the market. In today post, we are describing a highly effective solution for connecting your Magento 2 website with Business Central – Fulfillment for NAV by VLC Solutions. The Magento 2 module automates the synchronization of data between your store and the platform in real time, streamlines customers and orders processing, and simplifies management of various routine tasks.
Below, we describe the opportunities provided by MS 365 Business Central as well as the advantages of its Magento 2 integration using the Fulfillment for NAV extension.
Table of contents
Microsoft Dynamics 365 Business Central: Overview
Below, we provide an overview of the main possibilities you can leverage from the integration with the MS Business Central platform:
- Improved financials management
Thanks to the integrated view of sales, accounting, product, customer, and inventory data on the built-in Power BI dashboards, users get deep insights into financial performance in real time which helps them make considered decisions. Besides, MS Dynamics 365 Business Central accelerates financial close and reporting by streamlining accounts receivables and payables and allowing to reconcile accounts in automatic mode. Another advantage offered by the platform is the improved accuracy of financial forecasts due to thorough data analysis across multiple dimensions. It is also possible to customize reports via MS Excel that is seamlessly integrated into the platform.
Supply chain automation
Another valuable feature provided by MS Business Central is the automatization of supply chain management. The platform has a built-in intelligence system that tracks and dynamically updates inventory levels enabling you to accurately plan the replenishment of stocks. With the platform’s intelligent system, you can also quickly find substitutes for out-of-stock items and prevent sales loss. Moreover, Business Central provides recommendations on paying to vendors, using their discounts, and avoiding overdue penalties. Thus, you get the tools for increased visibility across your supply chain as well as control over purchasing processes.
- Enhanced customer service
For maximizing profits and improving the relationship with your clients, MS Business Central helps users to set the priority of sales leads and find out the best options for upselling and cross-selling based on the customer interactions history. Furthermore, the MS Outlook integration extends a merchant’s possibilities related to sales and service-related requests and payments processing. Besides, you can leverage the platform’s integrated interface to assign tasks and distribute the workload more efficiently based on your employees’ profiles.
- Accurate budget planning and project performance analysis
MS Dynamics 365 Business Central brings the necessary tools for controlling budget and project planning. The platform analyzes available resources and planned expenses to ensure high profitability of the realized projects. The solution also lets users monitor project performance by providing real-time insights on resource usage and other aspects.
- Manufacturing and warehousing optimization
By using the Business Central forecasting functionality, you can create purchase orders based on automatically generated production plans. Also, the platform makes it possible to track all product transactions and movements, so that you can keep your inventory under control and efficiently manage warehousing operations. Besides, you will able to optimize your manufacturing capacity and generate more precise production schedules.
- GDPR compliance and advanced customer data protection
Dynamics 365 Business Central contains methodologies that allow ecommerce sites to meet the GDPR compliance regulations. Besides, the platform ensures secure storing, handling, and transmitting of sensitive customer information along with protection from unauthorized data access. Also, you can decide to which of your team members you will grant access to personal data on different levels.
Flexible deployment options and consistent user experience
As for the deployment options available with Microsoft Dynamics 365 Business Central, you can choose between cloud, on-premise, and hybrid types. All options have a highly flexible configuration adapted to the latest regulations. If you prefer to have access to your company information anytime from anywhere and store data on external servers, the cloud solution is the best option. However, some merchants might prefer on-premises implementation when they need to install different software components and create custom deployments. With hybrid type, you get the possibility to manage your ERP system on both cloud and on-premise.
MS Business Central ensures seamless user experience from any device no matter if you use the cloud, on-premise, or hybrid implementation. The mobile version of the platform is available for Windows, Android, and IOS users and works well with all available deployment models.
It is important to note that a Magento 2 store can’t be integrated directly with Microsoft Dynamics 365 Business Central. To start leveraging the platform functionality on your website, you need to join a global network of partners that will provide you with further details on the solution configuration and pricing.
As for prices, they start from $70 per user for one month on the Dynamics 365 Business Central Essentials plan. The cost of the basic Premium plan is $100. Besides, there is a charge of $8 for every team member monthly.
Magento 2 Fulfillment for NAV: Functionality
Now, let’s explore the functionality of the Fulfillment for NAV extension that enables ecommerce store owners to connect their stores to Microsoft Dynamics 265 Business Central.
The Magento 2 module will help you reach the most efficiency from your website integration with ERP. Fulfillment for NAV implements Business Central in your web store via Magento API and allows managing all data sources from one place.
Magento 2 Fulfillment for NAV features highlights:
- Automatic or manual synchronization of data between Magento 2 and MS Dynamics 365 Business Central;
- Products synchronization;
- Orders synchronization;
- Customers synchronization;
- Customer address synchronization;
- Possibility to create multiple customers, customer addresses, and products via API;
- API requests and responses log;
- Quick setup and simple configuration;
- Customization options;
- Direct communication between Magento and Business Central;
- Secure data transition.
One of the advantages of the Fulfillment for NAV extension is automatic synchronization of all key data in real time between a Magento store and the Business Central platform. It means that after installing the module, changes in order, product, customer, customer contacts, prices, or inventory information that happen in either Magento or Business Central are synced almost instantly between two systems based on the set schedule. Besides, the extension allows synchronizing data manually whenever required.
If you add a new product to your store, or a new item is identified in your ERP, the system will send it automatically to Business Central or vice versa including all its attributes like name, price, description, SKU, and others.
The same process takes place in case of creating new orders or updating existing ones. Note that in order configuration, synchronization runs from Magento 2 to MS Dynamics 365 Business Central since orders are normally placed on an online store only.
As for customers, their data is also synced in real time between both Magento and ERP systems.
Synchronization of customer addresses is also an important aspect of Business Central integration. If there is a new billing or shipping address added to the customer, or your clients make changes in their address details, all relevant info is transferred from one platform to another.
When transmitting data between two platforms, Fulfillment for NAV ensures an exceptional level of security due to the encrypted connection on both https and SSL Magento installations. Communication between your web store and Business Central is performed using secure tokens, which allows to sync and transfer data safely and anonymously.
ERP implementation on Magento 2 using the Fulfillment for NAV extension proves to be a reliable solution since data flow between both platforms is running without losing or changing any details. Admin users can easily track any issues occurring during the syncing process with the help of the error and request/response logs on your store and Microsoft Dynamics Business Central. If an error is identified, a Magento admin can resend necessary information from your web store to ERP.
At the same time, Magento and the ERP system preserve independence in their functionality, so if a failure occurs on one side, it will not affect the other one.
Fulfillment for NAV brings lots of benefits to merchants who want to integrate their web stores with MS Dynamics 365 Business Central. Below, we list a few of them:
- Reduced number of data entry errors
Due to the automated data synchronization, you can significantly lower the error count which often appears in cases of manual data entry due to the human factor.
- More productive teams
ERP integration with automated data processing also decreases manual workload, so your team will have more time and focus on developing your business and improving customer experience.
- Lower operational costs
With Fulfillment for NAV, you can also drastically cut operational costs due to the whole business workflow optimization.
Note that there are other third-party modules on the market allowing for Magento 2 integration with Microsoft Dynamics 365 Business Central. One of the powerful solutions is our Improved Import & Export Magento 2 extension that provides a seamless implementation of the ERP system on your store using the API connection.
Fulfillment for NAV is an advanced solution for connecting MS Dynamics 365 Business Central and a Magento 2 website. The tools provided by the extension will help you leverage all ERP integration benefits and accelerate your business growth. Automated data flows, real-time synchronization, and user-friendly backend interface are among the main features of the Magento 2 module. The extension’s functionality allows online store owners to have an integral view of their business processes, improve their daily routine, and concentrate efforts on developing more effective strategies.
You can buy the Magento 2 module for $5000 with installation and setup assistance included in the price. Fulfillment for NAV provides a quick setup and intuitive configuration supported by thoroughly thought-out documentation, so you can benefit from the ERP integration right after installing the extension.