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Top Helpdesk Services and Tools

- E-Commerce

help desk, helpdesk software, free helpdesk software, open source helpdesk software

Helpdesk services and tools form a group of resources designed to provide customers with a support related to products or services offered by a certain company. Such services are usually aimed at all possible kinds of troubleshooting, but it is not mandatory. For example, helpdesk software can be used for providing customers with information about certain goods or services. As you might have guessed, helpdesk services have a huge influence on overall customer experience, that’s why successful ecommerce is impossible without them. In the following post, we’ve reviewed the best existing solution, so there should be one suitable for your business. Continue Reading

How To Become A Successful E-Commerce Merchant

- E-Commerce

E-Commerce Success Guide

By 2017, e-commerce is going to pass the milestone of $400 billion in sales in the United States only. The industry is rapidly growing worldwide, so everyone can participate in the competition. E-commerce seems like such a simple money source at first glance, but actually it is much more complicated. There are tons of important nuances which separate online merchant from success. In this ecommerce startup guide, we offer a complete compilation of key advices, which will help you enter the new business level with your online store. The article include tips for both B2C and B2B businesses. There is also a checklist, which shows the readiness of ecommerce website. Last but not least are success stories related to different platforms. Let’s start the journey.   Continue Reading

Business-to-Business (B2B) E-Commerce in 2015

- E-Commerce

everything about B2B e-commerce

Business-to-business is a complex of commerce transactions which occur between companies. The most common examples of B2B relations are transactions between manufacturers and wholesalers, wholesalers and retailers. The overall volume of business-to-business transactions surpasses the volume of B2C transactions, because a typical supply chain consists of many B2B transactions and only one B2C transaction. For instance, a smartphone manufacturer buys processors, modems, camera modules, and other necessary components to produce the mobile device. The number of transactions can range from few to dozens. But there is alway one final transaction – a finished smartphone is sold to the consumer.

Another area of B2B relations is communication and collaboration. Many B2C companies relies on social media to interact with their consumers, but social tools are also effective in business-to-business relations. In this situation B2B social media marketing takes place.

What is B2B marketing? What are the nuances of B2B e-commerce? What are B2B e-commerce trends? We will try to answer these and others questions in this post. Continue Reading

Catalog price rules core bug in Magento CE 1.9.1 and EE 1.14.1.0 (Array to string conversion error and incorrect price rules behaviour)

magento-catalog-price-rules-bugShort summary of the problem – if you have Magento catalog price rules with multiple select attributes in conditions or ONE OF price rules conditions with comma separated values – on latest Magento versions – you can have Array to string conversion error during you apply rules or incorrect rules behavior.

In this post we provide explanation and information about how to fix this Magento core bug what exists on latest Magento Community Edition 1.9.1 and Enterprise Edition 1.14.1.0 (confirmed on this versions by a lot of manualtests described below, we also know that on Magento CE 1.7 everything works fine and according to StackExchange issue can exist on all versions CE 1.8.x – 1.9.x). Issues are already reported on Magento bug tracker, but no any official patches are confirmed. Fixes provided below have been created in urgent matter for the significant Magento upgraded from 1.7 to 1.9.1. The update includes about 100 different price rules and 20000 products, fixes were tested and used on production but we can not guarantee that our core patches resolve issue complete. Keep in mind, that all code is provided without any guarantees and you can use it on your own responsibility. In a case when something went wrong, we can’t be blamed.  We hope to get official patches for Community and Enterprise editions from Magento team as soon as possible!

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Improved Configurable Product – innovative way to work with configurable products in Magento!

- Our extensions

improved_configurable_product_magento

We are happy to announce a massive update for our Improved Configurable Product Magento 1.x extension – the first extension which changes the way how configurable products work in Magento. Every new feature of the module has been requested by our customers and is based on a deep analysis of a modern E-Commerce market including SEO and various advertising strategies.

Download / Buy Improved Configurable Product Magento Extension

Download / Buy Improved Configurable Product Magento 2 Extension
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The Best Alternative MySQL Database Engines For Magento – Percona, Mariadb

- Magento tips & tricks

You can always move out of MySQL. At least, there are 2 alternatives: MariaDB and Percona. MariaDB is a fork of the MySQL developed by the community under the GNU GPL from the original creators of MySQL. The intents of MariaDB include maintaining high compatibility with MySQL, ensuring a “drop-in” replacement capability with library binary equivalency and matching with MySQL commands and APIs. Percona Server is another MySQL alternative which if free and open source. It offers high scalability, improved performance, useful features, and all the necessary instrumentations. In addition, Percona relies on self-tuning algorithms and supports high-performance hardware. In this post, we gathered all the information necessary to understand whether you should stay with  MySQL or move to alternative solutions, such as MariaDB and Percona.

mysql-alternative-magento-data-base

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SMS integration extensions for Magento

- Magento tips & tricks

You can use SMS text messages to send automated follow-up messages, abandoned-cart notifications and other similar notices to your customers. The integration of such functions can be performed in a double-quick time. When it comes to running e-commerce SMS promotions there are a lot of different Magento extensions and tools.

magento-sms

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Why choose Magento over WordPress for your Ecommerce Site

- E-Commerce

The war between Magento and WordPress has been in existence ever since these CMS platforms made their way into ecommerce. While WordPress supports MySQL and PHP language, Magento utilizes MySQL, PHP as well as Zend Framework. Magento also uses, model-view-controller and entity-attributes-value model to store in database.

While WordPress is a favorite for blogging platforms, Magento has carved out a name for itself as the better CMS platform for ecommerce sites. It is an open source cross-platform.  Both the platforms are highly SEO friendly and has huge user base.

Magento provides powerful features as well as control of marketers to manage their respective online stores. Magento provides its users with a huge range of shopping cart plugins and payment options. The Magento Admin panel is flooded with various forms of ecommerce plugins like shipping option, price management, inventory, payment integration and the likes. It is also a trusted site for secure payment integration. The easy customization and simple management makes Magento a preferred site for people who want to build ecommerce sites.

wordpress-vs-magento

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