Among all articles on Firebear, there are some posts related to various help desk services, as well as a review on Help Desk MX by Mirasvit. Below we shed light on its competitor – Aheadworks Help Desk Ultimate for Magento 2 and 1. This comprehensive system is designed to provide user-friendly customer tickets management. The agent workflow is organized to minimize the required time, and, due to ticket automation, it is possible to perform some routine tasks without admins. In addition to automation rules, there are email templates designed to simplify the interaction with clients. At the same time, the module is extremely customer-friendly, since it offers easy to create and manage tickets. Besides, the extension does not require any third-party storage. Continue Reading
In this post, we provide an overview of B2B extensions developed by Aheadworks for Magento 2 sites. All of the described modules add vital functionality to ecommerce stores and provide advanced features for improving the user experience of both B2B and B2C customers. By implementing the Aheadworks business-to-business solutions, you will be able to offer extended payment options, fine-tune your business strategy on the basis of customer segments, differentiate pricing policy for your products, and personalize your marketing campaigns.
Today, we present you a solution that allows extending payment options on an e-commerce store – Aheadworks NMI Payment extension for Magento 2. The module provides seamless integration with the Network Merchants, Inc. (NMI) payment gateway and supports all its essential features. NMI is a perfect solution for the fast processing of credit card data and introducing secure payments on an online shop. By installing the Aheadworks extension, you will improve user experience on the storefront and streamline the checkout procedure. Below, we explore the functionality of the Aheadworks NMI payment integration for Magento 2 in more detail.
Today, we provide you with a review of an extension that enables ecommerce business owners to establish customer and company credit system on a Magento 2 store. Meet Aheadworks B2B Company Credit for Magento 2 – a solution that will help you increase the average order value by allowing your clients to use credit to pay for products and services. The module allows adding credit to the list of available payment options at the checkout. In this post, we will explore the functionality of the Magento 2 company credits module and describe its configuration from the admin perspective.
Arranging a straightforward and convenient payment procedure on an ecommerce site is vital for both business owners and online shoppers. Today, we present a solution for Magento 2 stores that enables merchants to set up customer group-based access to payment methods – the Aheadworks Payment Restrictions extension. The module improves the default Magento 2 functionality related to receiving payments. With the Aheadworks tool, you can decide which of your clients will have access to particular payment methods available on your store. This way, you can fine-tune your business strategy and improve user experience. Below, we describe features of the Magento 2 payment restrictions module and show how to configure it in the admin panel.
Today, we provide you with a review of an essential business solution for ecommerce merchants – the Aheadworks B2B Cart to Quote extension. The Magento 2 module adds the request for quote functionality and provides advanced settings for managing price negotiations in the most suitable way. Due to the ability to submit requests for custom price, the extension improves the overall shopping experience and can be fully leveraged for both B2B and B2C customers. Magento 2 Cart to Quote for Magento 2 allows store admins to edit submitted requests, create new quotations both in the backend and frontend, set customer group-based limitations, and more.
Below, we highlight the core features of the Magento 2 Request for Quote module and explore its functionality in more detail.
We have already gathered all the best RMA Magento 2 extensions here: The Best RMA Magento 2 Extensions. Appropriate Magento 1 modules can be found in this post: The Best RMA Magento Extensions. Today, it is time to explore Magento 2 RMA by Aheadworks – the extension that is mentioned in both digests. Below, we recollect its core features and describe the module’s backend and frontend functionality. If you want to master all RMA aspects within your store with the help of a single solution, you have come to the right place.
Managing returns and refunds is a complex and time-consuming process for an ecommerce business. Luckily, the Magento 2 ecosystem offers third-party modules related to return merchandise authorization that can significantly simplify some routine tasks on a Magento 2 website. We’ve already made separate reviews of some of the most reliable RMA extensions for Magento 2: Amasty RMA, Aheadworks RMA, and Mirasvit RMA. All of the tools are built to streamline product return and exchange procedures and improve admin and customer experience. However, there are some differences in the way these Magento 2 modules organize RMA workflow on a web store.
In this post, we provide you with a comparison of the Magento 2 RMA extensions mentioned above to help you choose the most suitable solution for your online store.
Today, we are exploring a B2B extension developed by Aheadworks – Company Accounts for Magento 2. The Aheadworks solution offers essential B2B features for creating and managing company accounts. The module enables merchants and their business-to-business partners to set multiple accounts within a company and arrange a structured hierarchy of member roles.
Below, we describe the core features of the multi-user and sub-account Magento 2 module. Continue Reading
Today, we want to make you familiar with a robust tool designed to increase the efficiency of marketing campaigns on a Magento 2 store – the Customer Segmentation extension by Aheadworks. The module extends the default platform’s possibilities related to customer groups. By leveraging the Magento 2 extension’s settings, you can set certain rule conditions based on a wide range of parameters that will define how customers should be divided into segments. Such functionality helps merchants personalize promotions and discount policy and increase customer engagement. Below, we look closer at the core features of the customer segments Magento 2 module and show how it works from the admin perspective. Continue Reading