We’ve already described the most reliable Magento 2 help desk extensions, and today it’s time to pay separate attention to Magento 2 FAQ modules. Usually, both solutions are combined to provide a seamless customer experience, but the FAQ section may also be used as a more obvious replacement for the help desk center. Below, you will discover the best Magento 2 FAQ extensions that suit best for these goals.
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An FAQ section is essential for every e-commerce store. It is the first place your customers visit when something causes questions on your storefront. In the epoch of live chat support, the FAQ section is still useful since many people don’t want to contact either chatbots or people on the other side of the screen. Therefore, we recommend installing a Magento 2 FAQ extension that adds the missing functionality to the storefront. The following post sheds light on the Magento 2 FAQ and Product Questions module by Amasty. Below, you will find the description of its features, backend, and frontend. Continue Reading
Your store visitors always have at least several questions related to products you sell. If these questions are left unanswered, you lose potential buyers and profit. So how to solve the problem? We recommend you to install one of Magento 2 FAQ modules. Below, we describe the MageDelight Product Questions & FAQ Magento 2 extension. This tool allows to create a knowledgebase of questions and answers, where visitors can find the desired information instantly. Below, we describe all key aspects of the module. Continue Reading
With the help of Aheadworks Product Questions for Magento 2 and 1, you can substantially improve the default user experience of Magento by adding a new communication area. The improvement enables your store visitors to leave inquiries or share additional information about goods and services you sell. Although potential buyers can use a default contact form, it is much more convenient when product pages are tied to appropriate questions, and answers are provided not only by administrators but also by other customers. Furthermore, the extension has a reliable notification system that always keeps customers updated on their questions and answers. Moreover, due to the rating system, all information is sorted according to its relevance. It is also necessary to mention that questions can be available on all relevant pages, so your Magento website will be quickly filled with useful data. Below, we describe core features of the Product Questions extension and show how it is arranged on both backend and frontend.
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