"customer service"

The Best BigCommerce Apps for CRM & Customer Service

- BigCommerce, E-Commerce

Today, the most popular tools for ecommerce firms are extensions and applications from third parties. Their primary goal is to make your everyday life easier and to assist you in boosting the value of your business. If you didn’t have it, you would be missing out on a lot of worthwhile and practical possibilities. As a result, industry giants like Magento, Shopify, and Shopware have their own App Stores. In this essay, we’ll examine the top 20 CRM products available for BigCommerce. A variety of alternatives, including blogs, live chats, and even FAQ, may be found here. You will be given a detailed explanation of CRM tools, including what they are, how they function, and why they are required. Let’s begin.
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Support fortnight digest #2 September 2022 Improved Import & Export for Magento 2 – customer use cases

- E-Commerce, Fire development, Magento, Magento 2

Improved Import extension for Magento 2 has a lot of uses, in this fortnight digest we want to share with you:

  • How the store owners utilize the extension
  • How our support team can customize the extension for you
  • How your business can benefit by using Improved Import for Magento 2

Every week brings new customers and new questions to solve, in this digest you will find the most interesting questions our customers contacted us with.

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Support fortnight digest #1 August 2022 Improved Import & Export for Magento 2 – customer use cases

- E-Commerce, Magento 2, Our extensions

Improved Import extension for Magento 2 has a lot of uses, in this fortnight digest we want to share with you:

  • How the store owners utilize the extension
  • How our support team can customize the extension for you
  • How your business can benefit by using Improved Import for Magento 2

Every week brings new customers and new questions to solve, in this digest you will find the most interesting questions our customers contacted us with.
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Most Popular Shopify Customer Service Apps

- E-Commerce, Shopify

The advantages of online trade for businesses are expanding. Companies are going digital with the aid of platforms for creating online storefronts like Magento 2, Shopify, and others. Most of the time, however, they fall short of offering all the characteristics required for a successful launch and development. Extensions are essential in this situation. They might be produced by independent businesses. There are a wide variety of unique applications available in the Shopify app store. These modules might assist with important e-commerce-related duties like customer service, marketing, store design, merchandising, and shipping. The enhancement of several functional activities and an increase in average business value are their overarching goals. In this article, we’ll look at the best 20 customer service applications. Let’s quickly review their characteristics, highlights, and pricing of them.

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How To Become A Successful E-Commerce Merchant

- E-Commerce

E-Commerce Success Guide

By 2017, e-commerce is going to pass the milestone of $400 billion in sales in the United States only. The industry is rapidly growing worldwide, so everyone can participate in the competition. E-commerce seems like such a simple money source at first glance, but actually it is much more complicated. There are tons of important nuances which separate online merchant from success. In this ecommerce startup guide, we offer a complete compilation of key advices, which will help you enter the new business level with your online store. The article include tips for both B2C and B2B businesses. There is also a checklist, which shows the readiness of ecommerce website. Last but not least are success stories related to different platforms. Let’s start the journey.   Continue Reading