What is Magento 2 FAQ extension? When you don’t get answers to your questions, you either drop that thought or, you try to make assumptions. When shopping in person you have the luxury to ask as many as questions you want and, the seller will answer you but what about online shopping?
Customers ask a question when they want to purchase or already purchased. By using Magento 2 FAQ, you can diminish the communication gap between you and the customer.
Hence FAQ block on every product page aids in creating comprehensive knowledge-base for users. Admin can customize the look and feel of Magento 2 FAQ section using different custom options and animation effects. Various notifications for admin and customers help them maintain a long-lasting relationship which in turn increases customer satisfaction. Continue Reading