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"Knowledge Base"

Mirasvit Knowledge Base for Magento 2 and 1

Mirasvit Knowledge Base Magento 2 Extension Review; Mirasvit Knowledge Base Magento Module Overview

We’ve already reviewed Mirasvit Help Desk MX, and now it is time to pay closer attention to Knowledge Base – a solution designed to provide your store visitors with answers to their most frequent questions. There are two reasons to use this tool: it substantially reduces support/helpdesk load, as well as saves your customers time. As a result, your admins have more time for more essential tasks, and your customers are more satisfied with the user experience you provide on your website. Below, we will describe how Mirasvit Knowledge Base for both Magento 2 and 1 works from the perspective of admins and buyers, but let’s have a look at its core functionality first. Continue Reading