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How to Block Customers on Shopify: A Complete Guide to Protect Your Store

- Shopify

Visual representation of blocking customers on Shopify with emojis and Shopify logo

Running an online store comes with its share of challenges, including managing difficult customers. Whether it’s fraudulent buyers, abusive behavior, or spammers, at some point you might ask yourself: How to block customers on Shopify? While the platform doesn’t offer a built-in feature for blocking customers, there are effective ways to protect your business and reduce risks.

Deleting a customer account is a straightforward option, but it won’t stop them from creating a new one (Also, check how to delete a Shopify account). That’s why combining strategies like custom redirects, fraud detection apps, and proactive monitoring is key. Knowing when and how to block a customer can help prevent chargebacks, safeguard your reputation, and minimize financial losses.

In this guide, we’ll explore everything from spotting problematic customers to using third-party tools to block high-risk users. By the end, you’ll have a clear strategy for securing your Shopify store without sacrificing customer experience. Ready to take control? Let’s dive in. Continue Reading