I needed some extra functionality, delivered in few days, A+ class support!
October 30, 2017
Our team needed the ability to update an FPT (WEEE) attribue for several thousand SKUs. However, this functionality is not a part of the M2 core. We reached out to the Firebear team about the issue and they promptly got to work. Within 24 hours, we had an updated version of the extension, complete with the ability to update FPT attributes. This saved us dozen of hours that would have potentially been spent updating SKUs manually. Highly recommended.
Great support & great extension
July 25, 2017
Not only has this extension made importing 200000+ products a breeze, but the support from the team has been a great help to us when things haven't gone as expected. The guys have been very helpful and quick to respond.
July 19, 2017
I am a great fan of the way they help you directly after posting you questions, both in the sitechat and in the tickets.
July 18, 2017
Awesome extension and fantastic support when needed, save yourself a lot of headaches and buy it now!
Great extension & support!
June 23, 2017
Very impressed with stability and functionality of the extension. Support responds quickly and have solved all of my questions quickly so far!
Prompt support, great extension
June 21, 2017
Needed help with additional_images. Prompt support to get it working. Hope they create more extensions!
Great support, fantastic extension
June 19, 2017
We are very happy with the end result of the extension Improved Import. Jack did a fantastic job to make things work and never won’t give up and finished the job. For us the extension works good and I’m confident that the extension will be extended with new features to be future ready!
Did not work for us – prompt support made it work ;-)!
June 16, 2017
After installing the module it did not work for us. Error messages and we where stuck. We contacted the support via chat, created also a ticket. Few hours late we where in direct Skype contact with programmer who educated us that we choose the wrong version of the module. Installing the correct version and with giving access to the programmer to do some extra settings, all worked fine.
This was prompt, very helpful. Thanks a lot
June 12, 2017
I cannot say enough good things about the plugin or the process. Once support was on the job, every aspect was taken care of. I felt such a sense of relief that the support was so great. Thanks for help with our massive 7,500 entry product list. You guys are great!!!!