Not only has this extension made importing 200000+ products a breeze, but the support from the team has been a great help to us when things haven't gone as expected. The guys have been very helpful and quick to respond.
I am a great fan of the way they help you directly after posting you questions, both in the sitechat and in the tickets.
Awesome extension and fantastic support when needed, save yourself a lot of headaches and buy it now!
Very impressed with stability and functionality of the extension. Support responds quickly and have solved all of my questions quickly so far!
Needed help with additional_images. Prompt support to get it working. Hope they create more extensions!
We are very happy with the end result of the extension Improved Import. Jack did a fantastic job to make things work and never won’t give up and finished the job. For us the extension works good and I’m confident that the extension will be extended with new features to be future ready!
After installing the module it did not work for us. Error messages and we where stuck. We contacted the support via chat, created also a ticket. Few hours late we where in direct Skype contact with programmer who educated us that we choose the wrong version of the module. Installing the correct version and with giving access to the programmer to do some extra settings, all worked fine.
This was prompt, very helpful. Thanks a lot
I cannot say enough good things about the plugin or the process. Once support was on the job, every aspect was taken care of. I felt such a sense of relief that the support was so great. Thanks for help with our massive 7,500 entry product list. You guys are great!!!!
I had trouble with getting my csv correct, Jack from Firebear was there to make the needed corrections. Now the upload is working as it should. The support via Skype was fantastic.
The extension was lacking support for image attributes, but after consulting developersupport of this problem they immediately extended the module to fit our use case.